Shipping Policy
At Elite Globe Exim, we are committed to delivering premium-quality dry fruits safely and on time across India. Every order is carefully packed using food-grade packaging and shipped through trusted courier partners to ensure a secure and reliable delivery experience.
📦 Order Processing
- Orders are processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- You will receive order confirmation and shipping updates via email.
🚚 Estimated Delivery Time
Delivery timelines vary depending on your location.
- Metro Cities: 2–4 Business Days
- Other Locations: 3–7 Business Days
💳 Shipping Charges
- Shipping charges are calculated automatically during checkout.
- Free shipping may be available during promotional offers or on eligible orders.
- All applicable shipping charges are displayed before payment.
📍 Order Tracking
Once your order is dispatched:
- You will receive a shipping confirmation email.
- A tracking ID and courier details will be shared.
- You can monitor your shipment in real time using the courier’s tracking system.
📦 Packaging
All products are packed using secure, hygienic, food-grade packaging to maintain freshness and product quality.
⚠️ Delivery Issues
If you experience any of the following:
- Delayed delivery
- Package not received
- Damaged package
- Missing items
Please contact our customer support as soon as possible so we can assist you.
📍 Incorrect Shipping Address
Customers are responsible for providing accurate shipping information while placing an order.
- Incorrect or incomplete addresses may cause delays or failed deliveries.
- Additional shipping charges may apply for re-delivery if required.
🚫 Failed Delivery Attempts
If delivery cannot be completed because:
- The recipient is unavailable.
- The shipping address is incorrect.
- The package is refused by the customer.
The courier may attempt delivery again. If delivery remains unsuccessful, the order may be returned to us, and additional re-shipping charges may apply.
🌧️ Delays Beyond Our Control
Unexpected delays may occur due to circumstances beyond our control, including:
- Severe weather conditions
- Courier service disruptions
- Government restrictions
- Natural disasters or emergencies
📦 Partial Shipments
In rare cases, large orders may be shipped in multiple packages.
- Each shipment will have its own tracking details.
- You will receive separate shipment notifications whenever applicable.
🌍 Shipping Availability
At present, Elite Globe Exim delivers products only within India.