Terms & Conditions

📌 Eligibility

You must be at least 18 years old to use this website or place an order.

By using this website, you confirm that:

• You are legally capable of entering into a binding agreement.
• All information you provide is accurate and complete.

🛍️ Products & Services

Elite Globe Exim offers premium dry fruits and related food products through its online store.

• Accurate product descriptions
• Competitive pricing
• Updated stock availability

💳 Pricing & Payments

• All prices are displayed in INR (₹).
• Prices are subject to change without notice.
• Payment must be completed before order processing.
• Payments are securely processed through trusted third-party payment gateways.
• We never store your payment or banking information.

📦 Order Acceptance & Cancellation

We reserve the right to accept, reject, or cancel any order due to:

• Stock unavailability
• Pricing or technical errors
• Fraudulent or suspicious activity

If an order is cancelled after payment, the amount will be refunded through the original payment method.

🚚 Shipping & Delivery

• Orders are processed during normal business hours.
• Delivery timelines depend on your location.
• Unexpected delays may occur due to weather, courier operations, or other circumstances beyond our control.
• Elite Globe Exim is not responsible for delays caused by third-party logistics providers.

🔄 Return & Refund Policy

Due to the perishable nature of dry fruits, returns are accepted only in limited circumstances.

Returns may be accepted if:

• The product is damaged during delivery.
• An incorrect product is delivered.
• The product is spoiled or unfit for consumption.

Conditions:

• Report the issue within 24–48 hours of delivery.
• Provide clear photos or videos for verification.
• Refunds or replacements will be processed after successful verification.

👤 User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Provide false or misleading information.
• Attempt to hack or interfere with website operations.
• Copy or reproduce website content without permission.

© Intellectual Property

All website content, including logos, images, graphics, product descriptions, text, and design elements, is the exclusive property of Elite Globe Exim.

No content may be copied, reproduced, distributed, or reused without prior written permission.

⚖️ Limitation of Liability

Elite Globe Exim shall not be liable for:

• Indirect or consequential damages.
• Loss arising from misuse of products.
• Delivery delays caused by third-party logistics providers.
• Events beyond our reasonable control.

🌿 Product Quality Disclaimer

We strive to deliver premium-quality products.

• Taste, colour, and texture may naturally vary.
• Customers are responsible for proper storage after delivery.
• We are not responsible for issues caused by improper storage or handling.

🤝 Third-Party Services

We rely on trusted third-party service providers for:

• Payment Processing
• Shipping & Logistics
• Order Notifications

We are not responsible for the independent policies or actions of these third-party providers.

⛔ Termination

We reserve the right to suspend or terminate access to our website if:

• These Terms are violated.
• Fraudulent or suspicious activity is detected.
• The website is used in a manner that may harm our business or customers.

⚖️ Governing Law

These Terms & Conditions are governed by the laws of India.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in India.

🔄 Changes to These Terms

Elite Globe Exim reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website following any updates constitutes acceptance of the revised Terms.